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Finding the right fit for customer service

By   /  Friday, January 19th, 2018  /  Education, Latest news, Op/Eds  /  Comments Off on Finding the right fit for customer service

By K.T. Connor Customer service is a curious concept and can be quite befuddling. Does it mean excellence? Efficiency? Courtesy? Some time ago I had to sort it out. I was working with the souvenir shop manager of the baseball stadium my client owned. The manager was frustrated with one of her retail clerks. “I Read More →

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Central Coast MIT Enterprise Forum cancels Yardi event

By   /  Monday, January 15th, 2018  /  Education, Latest news, Technology  /  Comments Off on Central Coast MIT Enterprise Forum cancels Yardi event

The Central Coast MIT Enterprise Forum, “An Evening with Anant & Kevin Yardi” that had been scheduled for Jan. 17 in Santa Barbara, has been canceled due to the tragic mudslides in Montecito.  

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Tri-county incubators and workspaces thriving

By   /  Friday, January 12th, 2018  /  Education, Latest news, Small Business  /  Comments Off on Tri-county incubators and workspaces thriving

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Every decision needs to pass the self-test

By   /  Friday, January 5th, 2018  /  Education, Latest news  /  Comments Off on Every decision needs to pass the self-test

By Carl Oliver Every decision has some risk of being recognized in hindsight as a bad decision. Good business ethics aim to prevent bad decisions. So business ethics training usually teaches people to use the rational decision-making process. Rational decision-making is a corporate ideal. Intuitively it looks like the route to the wisest decision. Even Read More →

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Students become entrepreneurs in after school program

By   /  Friday, December 15th, 2017  /  Central Coast, Education, Latest news  /  Comments Off on Students become entrepreneurs in after school program

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Cal Poly San Luis Obispo adds minor in bioinformatics

By   /  Tuesday, December 12th, 2017  /  Education, Latest news, Technology  /  Comments Off on Cal Poly San Luis Obispo adds minor in bioinformatics

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CSUCI nursing graduates score perfect test pass rate again

By   /  Friday, December 8th, 2017  /  Education, Health Care, left  /  Comments Off on CSUCI nursing graduates score perfect test pass rate again

This article is only available to Business Times subscribers Subscribers: LOG IN or REGISTER for complete digital access. Not a Subscriber? SUBSCRIBE for full access to our weekly newspaper, online edition and Book of Lists. Check the STATUS of your Subscription Account.

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