April 2, 2024
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Westlake Village card processing company agrees to $2 million-plus settlement with DA’s office


The Ventura County District Attorney’s Office announced July 9 that it has settled a civil law enforcement action against Westlake Village-based Leaders Merchant Services.

The complaint alleged that Leaders violated California laws against unfair competition and misleading advertising when Leaders’ sales personnel didn’t fully disclose the company’s fees while signing customers up for payment card and electronic payment services. Leaders’ sales presentations were made to customers including small to medium-sized businesses and nonprofits throughout the country.

Under the settlement, Leaders is under a permanent injunction banning future violations of the law and must pay $1 million in civil penalties, $250,000 in cost recovery to the District Attorney’s Office and more than $800,000 in restitution to customers. Leaders did not admit guilt in agreeing to the settlement.