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Our view: Speed up widening of Highway 101

By   /  Friday, February 16th, 2018  /  Editorials, Latest news, Opinion, Tourism, Tri-County Economy  /  No Comments

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Dubroff: Markets can’t seem to grapple with higher interest rates

By   /  Friday, February 9th, 2018  /  Latest news, Opinion  /  No Comments

Henry Dubroff

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Our view: Donation to California Lutheran University boon for startups

By   /  Friday, February 2nd, 2018  /  Editorials, Education, Latest news, Opinion  /  No Comments

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Fair regulation of short term rentals would help tri-county economy

By   /  Friday, February 2nd, 2018  /  Latest news, Op/Eds, Opinion, Tourism, Tri-County Economy  /  No Comments

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Game theory gives entrepreneurs an edge

By   /  Friday, February 2nd, 2018  /  East Ventura County, Education, Latest news, Op/Eds, Opinion, Technology  /  No Comments

By Joel Balbien Economists use game theory to model interactions among firms, customers, regulators and other market participants where there is strategic behavior by these agents who understand that their actions affect the actions of others. It is assumed that each agent has a best response to the actions of all other players, and that Read More →

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Our view: Ventura County supervisor race has strong candidates

By   /  Friday, January 26th, 2018  /  Editorials, Latest news, Opinion  /  No Comments

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Finding the right fit for customer service

By   /  Friday, January 19th, 2018  /  Education, Latest news, Op/Eds  /  Comments Off on Finding the right fit for customer service

By K.T. Connor Customer service is a curious concept and can be quite befuddling. Does it mean excellence? Efficiency? Courtesy? Some time ago I had to sort it out. I was working with the souvenir shop manager of the baseball stadium my client owned. The manager was frustrated with one of her retail clerks. “I Read More →

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