Eich: Dedication to customers key to success

By Ritch Eich The Apple Farm in San Luis Obispo stuck with me after my last visit, and it wasn’t just the lovely antique furnishings or cozy country décor. The service and overall hospitality were second-to-none, leading me to correspond with several key staffers in an effort to learn how the Apple Farm achieves its Read More →
Cruise ship industry floats $2.4M into Santa Barbara
The cruise ship industry had an estimated $2.4 million economic impact on Santa Barbara last year, with more than 50,000 passengers visiting the city, according to a recently released survey.
Marian offers sneak peek of new hospital
Santa Maria’s Marian Regional Medical Center opened the doors of its brand-new facility for a public viewing and dedication on March 7, a month before the building is set to start taking patients. The grand opening comes 15 years after hospital officials began planning to rebuild Marian, a nonprofit hospital founded in 1940 by the Read More →

Luxury for the locals: New Bacara GM key to resort’s new image

Kathleen Cochran will be tasked with attracting locals and the rich and famous alike to boost sagging occupancy at the Goleta hotel.

Growing Grover Beach: Plans for city’s first high-end hotel move forward

Plans for the first high-end resort in Grover Beach are set to be finalized by the end of this year.

Bacara’s new outlook: Resort’s buyers reveal their plans

The new owners of Bacara Resort & Spa say they want to put a fresh and friendlier face on the region’s largest luxury hotel.