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New book looks at J.D. Power’s impact on auto industry
When the history of the automotive industry in the 21st Century is written, it will be hard to ignore the long-term influence of J.D. “Dave” Power III and the rankings produced by Westlake Village-based J.D. Power & Associates. Power’ pioneering efforts to put the consumer in the driver’s seat by measuring customer satisfaction with new Read More →
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Editorial: What S&P can learn from J.D.
From Washington, D.C. to Wall Street, all eyes have been on the rating agency Standard & Poor’s and its controversial downgrade of U.S. government debt.
