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Letter: Reflecting on the rise and fall of United Airlines
Dear Editor: I’m an avid reader of the Pacific Coast Business Times and a small business owner in Oxnard. I’m also a huge fan of yours and read all of your columns and perspectives and learn from them. Editor Henry Dubroff’s April 6 column on what’s happened to the United Airlines business model rang so Read More →
United takes a step back in time by adopting outdated system
United junked an award-winning, state-of-the-art reservation system and adopted a model based on older technology.