June 1, 2023
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Letter: Reflecting on the rise and fall of United Airlines

By   /  Friday, May 4th, 2012  /  Letters to the Editor, Opinion  /  1 Comment

Dear Editor: I’m an avid reader of the Pacific Coast Business Times and a small business owner in Oxnard. I’m also a huge fan of yours and read all of your columns and perspectives and learn from them. Editor Henry Dubroff’s April 6 column on what’s happened to the United Airlines business model rang so Read More →


United takes a step back in time by adopting outdated system

By   /  Friday, April 6th, 2012  /  Columns, Opinion  /  21 Comments

United junked an award-winning, state-of-the-art reservation system and adopted a model based on older technology.