Finding the right fit for customer service
By K.T. Connor Customer service is a curious concept and can be quite befuddling. Does it mean excellence? Efficiency? Courtesy? Some time ago I had to sort it out. I was working with the souvenir shop manager of the baseball stadium my client owned. The manager was frustrated with one of her retail clerks. “I Read More →
CCE can be economic engine for SLO County
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Tenants leasing buildings in Grover Beach cannabis zone
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Simi Valley aerospace companies’ shares soar
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Ojai vintners look for normalcy after fire scare
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